FREE DELIVERY ON ORDERS OVER £45

Personalisation & Product Information

At Moniker Haus we individually personalise all orders in our Lancashire studio via a process called hot foiling; this involves indenting brass type into your selected item(s) using heat and a layer of foil to add colour.

To help you create your own unique pieces with a personal touch all of our items can be monogrammed free of charge, the maximum number of initials will be clearly stated on the product page. All personalisation will be in the position as shown on product images, note this may vary slightly as each item is personalised individually by hand. If you have a request that falls outside of this please contact us at info@monikerhaus.com and we will be happy to assist.

Processing time for personalisation is 5 working days (excluding delivery), all orders will be dispatched within this period. Please remember to check your chosen initials carefully when placing your order as unfortunately we cannot make any changes once production has started.

COLOURS

We offer 2 colours of monogram; silver and gold. We can also blind deboss your items which indents your chosen initials without any foil being applied for a more subtle finish.

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All products are personalised in upper case Times New Roman (A-Z). We also have the following characters available & # . , - ‘

PRODUCTS

We make every effort to photograph our products to accurately display colours, however please note due to variations in monitors and devices the colour of the product you receive may differ slightly to the images seen on your screen.

MATERIALS

We offer a range of materials and finishes for our products, please refer to product pages for individual specifications. The colour of hardware such as zips and fastening clearly stated on the product page for each item where applicable should you wish to match your monogram.

All of our products are personalised uniquely by hand and therefore slight variations in finish may be presented. Due to the varied finish of products some imperfections in personalisation is normal, this is more prominent in croc products due to the textured surface.

PRODUCT CARE

Please take care to minimise excessive rubbing against other surfaces, in particular avoid contact with sharp or rough surfaces and water, if possible. Do not wash, should you need to clean your item please wipe gently with a damp cloth.

If you have opted for silver, gold or rose gold foil on your monogram please be aware that this will inevitably fade over time with general wear and tear; avoid contact with perfume, oils, cosmetics and other chemicals as this may cause it to fade quicker.